S3 Ep14: Effectively Digitizing and Automating Care Programs—featuring Omar Nagji
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There are innovative solutions for virtual care and patient engagement!
In this episode, Omar Nagji, Chief Commercial Officer of Memora Health, talks about the company and how they bring virtual care solutions that can help clinicians and health systems deliver better care. Omar explains how Memora provides an infrastructure to its clients to improve their patients’ engagement and why a text-based approach is the most efficient and equitable way to do so. He shares insights on how Memora’s solution positively affected care team members, increasing engagement rates and traction in the digital health market.
Tune in and learn from Omar what Memora Health brings to the healthcare ecosystem!
About Omar Nagji:
Omar Nagji is the Chief Commercial Officer of Memora Health, the leading technology platform for virtual care delivery and complex care management.
Prior to joining the Memora team, Omar helped co-found the Healthcare team at Lyft, where he was responsible for developing and executing on the strategy that took Lyft Healthcare from its infancy to an industry and thought leader in the non-emergent medical transportation space. Prior to Lyft, Omar spent more than 15 years across multiple verticals within the healthcare ecosystem – beginning at Stockamp, now Huron Consulting, where he implemented patient throughput strategies at UPenn, Baylor Scott and White and UC Health. He went on to build and lead successful Enterprise initiatives across the Revenue Cycle, Digital Pharmacy and Reputation Management spaces at companies including MedeAnalytics, VisiQuate, Alto Pharmacy and Podium.
Omar Nagji also serves as a Strategic Advisor to companies such as Force Therapeutics, Angle Health and SendaRide. He earned his BS from the University of North Carolina at Chapel Hill where he studied Health Policy and Administration.
Things You’ll Learn:
- Memora Health is the leading technology platform for virtual care delivery and complex care management.
- Emails have a 20% read rate, and messages sent on mobile apps have a read rate between 30 to 40%.
- 98% of text messages are read, with 90% being read within the first 3 minutes.
- A text-based approach to communicating with patients is equitable as it doesn’t rule out those who don’t have a smartphone.
- Memora’s clients have an average 91% initial user activation rate and a 74% user engagement rate after 60 days of use.
- The workforce shortage challenge can be addressed with innovative solutions.
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